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02-19-2008 Chat Log
| DELL-ToddM | Welcome to Tech Tue Chat | |
| DELL-ToddM | The planned topic for today is to cover available resources for Openmanage on Dell Techcenter | |
| DELL-ToddM | And to also cover any Systems Management related questions that are lurking out there | |
| DELL-ToddM | Does anybody have any other topics that would like to chat about today? | |
| dajwalia | nope i am interested in systems management using It assistant and other tools | |
| DELL-ToddM | Well you are in the right place | |
| DELL-ToddM | Ask anything you want as we go along. | |
| DELL-ToddM | How long have you been using It Assistant or other Dell Openmange tools? | |
| dajwalia | i am just given charge of more than 1500 dell servers located globally, i am evaluation and weighing my options | |
| dajwalia | *evaluating | |
| DELL-ToddM | Very interesting - are there any management tools in place? | |
| dajwalia | 8.0 It assistant is in place but needs configuration and has not been used much it seems. | |
| DELL-ToddM | Sounds like a good place to start | |
| DELL-ToddM | Hopefully some of the resouces that we have on the techcenter site will help | |
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| DELL-ToddM | Before I start including some of the links to different pages - let me warn you that if click on them - it will cause you to exit the chat | |
| Marc_Farley_Dell joined. | ||
| DELL-ToddM | So you may want to wait until after the chat is over to visit or use cut and paste | |
| DELL-ToddM | The first wiki page to highlight is the main Openmange Systems Managment page on the wiki located at - http://www.delltechcenter.com/page/openmanage+systems+management | |
| DELL-ToddM | This page has links ot all of the Openmange resources on the wiki and to resouces on dell.com as well. | |
| DELL-ToddM | Perhaps the best place to go first is the Techcenter Openmanage blog - Systemsedge - http://www.delltechcenter.com/page/systems+edge | |
| DELL-ToddM | On this blog there are posts covering current Openmange releases and new features | |
| DELL-ToddM | The blog is intended to give some life and personality to the systems management information that lives on the wiki | |
| dajwalia | yeah - i just finished reading scott's blog on the latest naming conventions (i got lost with Dell Suu and Sbuu and likes.) | |
| DELL-ToddM | The acronyms do get to be a bit much - especially if you are just get aquainted with Openmange | |
| DELL-ToddM | The Systemsedge blog provides a great place to have conversations about the topics that are covered there. | |
| DELL-ToddM | Typically these topics are based on the work that we are doing in the lab | |
| DELL-ToddM | Or about topics or questions that have come up in our conversations with customers | |
| DELL-ToddM | If you ever have a request for information, something that you might want to see a blog post about | |
| DELL-ToddM | You can just let us know via a Comment on the blog or a Discussion Thread | |
| DELL-ToddM | Which brings me to the next feature of the wiki - Discussion Threads | |
| DELL-ToddM | At the bottom of every page on the Delltechcenter wiki there is the ability for any registered user to start or join an existing discussion thread | |
| DELL-ToddM | This feature allows for conversations about page to live and grow along with the information that is on that page | |
| Dell-RogerF | For instance, I recently answered some questions on what version of Openmanage to use and how to remotely deploy the Server Administrator agent that is needed on servers to be managed | |
| Dell-RogerF | Over time, with help from the community, those simple posts might grow to full wiki articles. | |
| DELL-ToddM | If you look on the bottom of the main wiki page for Openmanage (link listed earlier in chat) you will see 5 or 6 threads | |
| DELL-ToddM | The most recent one was started earlier today | |
| DELL-ToddM | Another area that is pretty fun to check out is the video demos http://www.delltechcenter.com/page/openmanage+demos | |
| DELL-ToddM | Videos on Ita, Suu, and Sbuu are all posted here! | |
| DELL-ToddM | This is a test to see if you read the blog entry! | |
| dajwalia | what about support for dell It assistant? under what category does it fall? | |
| DELL-ToddM | There is a wiki page dedicated to It Assistant (ita) - http://www.delltechcenter.com/page/dell+it+assistant+-+ita | |
| DELL-ToddM | There is a link on the main Openmange wiki page under the Manage category | |
| dajwalia | so dell support does not cover it? | |
| DELL-ToddM | Dell does support Ita - although this site - delltechcenter.com - is not offical Dell support | |
| dajwalia | i understand the wiki - its a community based help. but i would like to have someone help us if we get stuck performing an action - like a phone based support | |
| Dell-RogerF | Openmanage would be covered as part of the support contract you have on your servers. | |
| dajwalia | grt- thanks | |
| DELL-ToddM | Another good resource for community support of Openmange is the Dell Community Forums | |
| DELL-ToddM | There is a board specific to openmange which is link on the Openmange wiki page | |
| DELL-ToddM | Here is the link directly - http://www.dellcommunity.com/supportforums/board?board.id=pc_openmanage | |
| DELL-ToddM | With delltechcenter.com we are hoping to enable conversations that go to more depth about why you would make certain decisions | |
| DELL-ToddM | and to provide more information in context - than what you can get on the community forums | |
| DELL-ToddM | Another new feature that we have just started is a Community Spotlight | |
| DELL-ToddM | This is a page where commuinty members can point to their own blog postings that relate their stories about Dell | |
| DELL-ToddM | The initial entry points to a blog entry about how a customer discovered some of the things that he could do with Ita | |
| DELL-ToddM | Sorry - not Ita, Omsa | |
| DELL-ToddM | translation - It Assistant = central management console | |
| DELL-ToddM | translation part Ii = Omsa - Open Mange Server Assistant - local management agent on server | |
| DELL-ToddM | Other links on the Openmange site are to specific Openmange tools wiki pages | |
| DELL-ToddM | And to Openmange resources on the traditional dell.com site (Not wiki pages with cool features like comments!) | |
| DELL-ToddM | Any questions? | |
| DELL-ToddM | Anything that you would like to see that you haven't been able to find? | |
| dajwalia | not at this moment, but as we move forward, i am sure we would have more questions | |
| DELL-ToddM | Good luck on your evaluation - let us know if we can help | |
| DELL-ToddM | We have Openmange based chats every other week | |
| DELL-ToddM | With Virtualization based chats on the weeks in-between | |
| dajwalia | sure | |
| DELL-ToddM | Thanks to everybody for coming to this week's Tech Tues chat | |
| DELL-ToddM | The transcript for today's session will be posted on the wiki shortly |
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, Feb 20 2008, 12:40 PM EST
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