Greg Ramsey, a Microsoft Most Valuable Professional (MVP) for SMS, has been working with SMS and desktop deployment since 1998. He currently works for Dell, Inc., in Austin, Texas, as an SMS administrator. He has extensive knowledge in VBScript, WMI, ADSI, SMS Installer, Wise Package Studio, and VB .NET. Prior to 1998, he was a sergeant in the United States Marine Corps. He holds a bachelor’s degree in computer sciences and engineering (BSCSE) from The Ohio State University. Greg is a member of Institute of Electrical and Electronics Engineers (IEEE) and Association for Computing Machinery (ACM), and he is a columnist for myITforum.com. He is also cofounder of the Ohio SMS Users Group, Central Texas Systems Management User Group, and the creator of SMSView . Greg enjoys his weekends biking, hiking, and enjoying live music.