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I am a Dell Subject Matter Expert in th following areas:
Bio I began my "IT career" in early 2000 as a temp employee for for an "un-named" tire manufacturer that recalled a bunch-o-tires. My responsibilities began with data entry and 18 months later I had the "honor" of running the claim center that processed all 6 million free tires :-) This was where I discovered the joy that is data analysis while crunching numbers and generating reports for the CxO's and federal judges. This also happened to be where I learned that MS Access has it's limitations ... LOL ! My daily drive to the "un-named tire company" brought me passed Dell's Nashville call center every day for 18 months. "hmmm...that'd be a cool place to work..." and once the tire recall had ended my IT career moved on to Dell. In December of 2001 my first role at Dell was as a sales rep in our Nashville call center answering ~26,000 calls from consumers responding to "Dude!" ads over three and a half years :-) I've since moved around to various sales and operations roles including:
I now support the Technical Sales Reps as a subject matter expert, aka "SME". Brian Summers
Latest page update: Sep 8 2009, 1:41 PM EDT
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